Nail Drill Repair in Markham

Bring your nail drill (e-file) to M1 Nail & Beauty Supply in Markham, Ontario for a free diagnosis. We send you a quote before any work starts, and most repairs are done within 1–3 business days after you approve it.

M1 is a Kupa Authorized Repair Center and a Medicool Authorized Repair Service Center. Walk in any time during store hours. No appointment needed. Questions? Call (437) 660-9988 or Email us about a repair.

Common problems we fix

Bring it in if your e-file:

  • vibrates, makes noise or gets hot
  • stops and starts, or does not keep a steady speed
  • will not turn on
  • does not charge, or the battery runs out quickly
  • has a damaged cord
  • does not hold the bit tightly, or the bit wobbles

Whether a repair is possible depends on parts. We tell you after the diagnosis.

Kupa repair

M1 is a Kupa Authorized Repair Center. Kupa lists M1 on its Authorized Repair Centers page. We repair all Kupa models: the MANIPro Passport, Passport Next and Hana control boxes, and the KP-55, KP-60, KP-65, Companion and ICON handpieces. For details, see our Kupa repair page.

Kupa Authorized Service Center test panel with a MANIPro Passport control box and handpiece on the M1 repair bench Kupa Authorized Service Center test panel with voltage and current meters

Our Kupa test panel on the repair bench at our Markham store.

Medicool repair

Medicool Authorized Repair Service Center badge

M1 is a Medicool Authorized Repair Service Center. We repair the Pro-Power Portable 20K and 35K, the Pro Power Elite and the Tec-Pro System.

Medicool replacement parts are also sold separately: 20K handpiece, 35K handpiece, 20K control box and 35K control box parts.

If your Medicool is still under warranty, please contact Medicool or the seller first.

Other brands we repair

We also repair URAWA e-files, including the UP200, as well as Mr Nail and Aprés e-files. For the UP200, a replacement handpiece cord and carbon brush set are also sold separately.

Have another brand? Bring it in for a free diagnosis. We tell you if we can fix it and whether parts are available.

If your e-file is still under the manufacturer’s warranty, please contact the seller or the brand first.

How does a repair work?

  1. Bring your e-file to the store during opening hours. If the problem is charging, bring the charger too.
  2. We fill in an intake slip with you, and you keep a copy.
  3. We check it for free and send you a quote by text or email, usually the same day or the next business day.
  4. Reply to approve the quote, and we start the repair. If we find another problem, we ask you before doing more work.
  5. Most repairs are done within 1–3 business days after you approve. We let you know when it is ready, and you can test it in the store before you take it home.
  6. If you decide not to repair it, you can pick it up as it is, at no charge.

Not near Markham? Please call or email us before you ship anything. Tell us the brand, the model and the problem, and we will let you know if we can fix it and how shipping works.

Frequently asked questions

Where can I get my nail drill repaired near Toronto?

M1 Nail & Beauty Supply repairs e-files at our store in Markham, Ontario. Walk in during store hours. No appointment needed.

Is the diagnosis free?

Yes. We check your e-file for free and send you a quote by text or email. We only start the repair after you approve it.

How long does a repair take?

We usually send your quote the same day or the next business day. Most repairs are done within 1–3 business days after you approve it. If a part needs to be ordered, we tell you how long it will take.

Can you repair a brand that is not listed here?

Bring it in for a free diagnosis. We tell you if we can fix it and whether parts are available before any work starts.

My e-file is still under warranty. What should I do?

Please contact the seller or the brand first. For Kupa, contact Kupa at mail@kupainc.com or 800-994-5872.

Can I mail my e-file?

Please call or email us first. Tell us the brand, the model and the problem, and we will let you know if we can fix it and how shipping works before you send anything.

Should I repair or replace my e-file?

After the diagnosis we tell you what the repair costs. If you want to compare, we can also tell you the price of a new handpiece or e-file. You decide.

Visit or contact us

Address 8555 McCowan Rd, Unit 4, Markham, ON L3P 1W9 (open in Google Maps)
Phone (437) 660-9988
Email info@monesupply.ca
Monday to Saturday 10:00 AM – 6:00 PM
Sunday 11:00 AM – 5:00 PM

We speak English, Cantonese and Mandarin. For other questions, see our Contact page.